Inicio Camila Shop Terms and Conditions

Placing your order

  • ORDER RECEIVED

Once your order is complete, you will receive an email indicating that the order is on hold until we confirm that the payment has been received. Details of the purchase and the order number will be included.

  • ORDER PROCESSING

As soon as your payment is confirmed, you will receive an email that the order is being processed to be shipped.

  • ORDER SENT

You will receive an email once your order is sent to your delivery address.

If you need assistance or have any issue with the item received, please contact our Customer Support team at camilacanabalshop@gmail.com. We can help!

Shipping method

Delivery times begin 2-3 business days after the order is confirm: Standard (5-8 Business days).  If you need to order an express delivery, please contact our customer service team: camilacanabalshop@gmail.com. Shipping at this time is only available within the United States. For shipping outside of the USA please contact us at camilacanabalshop@gmail.com.

We are not able to combine multiple orders or make any changes to your order once it is placed online and shipped.

Returns

Our Online Store gladly accepts returns within 15 days of the delivery date. We do not offer exchanges but will gladly assist with a return and re-order. Merchandise must be in original, unworn condition, with all tags and packaging included. Items are purchased on asilovecamila.com/shop.

ALL SALE ITEMS ARE FINAL SALE, NO RETURNS ACCEPTED.

  1. To request a return, send an email to camilacanabalshop@gmail.com.
  2. You will receive a reply with instructions on how to complete your return within 5 business days.
  3. You will receive an email from camilanabalshop@gmail.com confirming that your return has been received and the refund is being processed. Returns will be processed within 5-10 business days of arriving at our showroom. Refunds will be issued for properly returned items. If your return does not meet the conditions listed, the package will be sent back to you. Please allow your financial institution up to 10 business days to post the refund to your account.

Sales Tax

United States Sales Tax if applicable is calculated based on the final shipping address.

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